Crowne Plaza Shanghai Nanjing Road offers 390 rooms and suites with premium bedding, minibars, and flat-screen TVs with satellite channels. Each room includes a private bathroom with a bath, shower, and free toiletries. Some rooms feature city views. Suites add a seating area and coffee machine.
Dining Options
The hotel serves a daily buffet breakfast. The onsite restaurant specializes in international and local cuisines, with dishes prepared by master chefs. Guests can also request tailor-made menus for events.
Leisure Facilities
Guests have access to an indoor pool and a fitness center. Spa treatments are available for booking. The hotel's event team can arrange personalized venue layouts for meetings and gatherings.
Location & Access
The hotel is 250 meters from People's Square and 300 meters from Nanjing Road Pedestrian Street. Nearby landmarks include The Bund (2 km), Yu Garden (2 km), and Shanghai World Financial Center (3 km). Shanghai Hongqiao International Airport is 16 km away.
Guest Services
The 24-hour front desk provides concierge service and currency exchange. The hotel offers event planning with 18 banquet halls. Business travelers can use ironing facilities, high-speed Wi-Fi, and a business center.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Site of the Second Congress of the Communist Party of China
1.1
mi
Pagoda
City God Temple of Shanghai
1.0
mi
People’s Park; 人民公园
Museum of Contemporary Art Shanghai
3200 ft
Tower
Jin Mao Tower
1.7
mi
Tower
Shanghai Tower
1.7
mi
Jinling Dong Road
The Bund City Sculptures
4100 ft
Monument
Monument to the People's Heroes
1.2
mi
Gallery
PearlLam Galleries
2100 ft
Mall
Art Lab
2300 ft
Museum
Museum of Illusions
2200 ft
Zhongshan East 1st Road
Bund International Architecture Exhibition
1.2
mi
Public Building
Customs House Shanghai
2.2
mi
No.20 Nanjing East Road
Heping Fandian
2.3
mi
Nearby
Shopping Area
Brilliance Shimao International Plaza
800 ft
T104
M&M's World
600 ft
Nanjing East Road
YongAn XiuXian Jie
400 ft
12/F
Mandarin House
300 ft
No.429 Fuzhou Road
Shanghai Brush-pen and ink Museum
1800 ft
Huanghe Road
HuangHe Lu MeiShi XiuXian Jie
1800 ft
Restaurants
Irish Pub No.9 Shanghai
200 ft
697 JiuJiang Rd.
Shanghai City Bistro
0 ft
3/F
Kervan Orient Express
300 ft
No.711 Jiujiang Road
Li Jing Xuan Chinese Restaurant
100 ft
4F
Jamaica Blue
1000 ft
JiuJiang Road 700
Je Me Souviens Restaurant
600 ft
No.663 Jiujiang Road,5 floor
Yershari Xinjiang Food
500 ft
7F No. 819 East Nanjing Rd. Huangpu District
ShangHai XinYa Yue CaiGuan
300 ft
719 East Nanjing Rd
Epicure on 45
1900 ft
88 Nanjing Road (W)
TaiKang Tangbao Guan
1000 ft
No.766 Nanjing East Raod
Thai Princess Restaurant
500 ft
4F
Shang Seafood Qiang Fang
1400 ft
4f
Guest Ratings & Reviews
Real Guest Experiences & Ratings
80%
enjoyed their stay & would return
8.0/10
Great
Rooms
6.6
Location
9.2
Service
6.0
Dining
5.0
Guest reviews
8.0/10
based on 5 reviews
8.5
8.5/10 based on 2089 reviews
John
United States,
January
2025
7.6/10
I really enjoyed my stay at this hotel, as it offered clean and comfortable accommodations in a prime location. The staff was genuinely helpful, but I was disappointed with the room quality, which didn't feel like a true five-star experience. The dining options were somewhat limited, which could be improved. Overall, I found the stay to be a good value for the price.
Rooms
7.0
The rooms were comfortable and clean but felt a bit outdated for a five-star hotel.
Service
9.0
The staff was very friendly and provided assistance whenever needed, really making me feel welcome.
Location
10.0
The location is fantastic, right in the center of the city with plenty of restaurants and shops nearby.
Dining
5.0
The dining experience was lacking, with few options for westerners and not including breakfast in the room price.
Facilities
7.0
The facilities were decent, though nothing particularly stood out as exceptional.
George
United States,
January
2025
6.8/10
I recently stayed at this hotel, and while it had its perks, there were some downsides too. The rooms were quite clean and comfortable, and the location was incredibly convenient, making it easy to explore. However, the dining options left something to be desired, and the service could use a little polish. Overall, for what I paid, I felt like it could have been a bit better.
Rooms
7.0
The rooms were clean and comfortable but lacked some modern touches.
Service
6.0
The service was decent, but I felt they could have been more attentive.
Location
9.0
The hotel's location was perfect, close to many attractions and easy to get around.
Dining
5.0
The dining experience wasn't great, as the breakfast options were a bit limited and not very diverse.
Facilities
7.0
Facilities were satisfactory, but there wasn't anything particularly special.
Mike
United States,
January
2025
6.8/10
I had a decent stay at the hotel. The location is fantastic, with easy access to local attractions, and the rooms were clean with a really comfortable bed. On the downside, service could be improved, especially with reminders about closure times, and the dining options didn't cater well to my taste. Overall, it was a good value for money, but some areas need attention.
Rooms
7.0
The rooms were pretty bare but clean and had a very comfortable bed.
Service
6.0
The staff was all very friendly, but I felt a bit overwhelmed with reminders about closing times.
Location
9.0
The location was excellent, just a short walk to many shops and attractions like Peoples Square.
Dining
5.0
Dining options were quite limited, especially for someone coming from the Middle East.
Facilities
7.0
I didn't use many facilities, but the ones I did notice seemed satisfactory.
Kevin
United States,
November
2024
6.8/10
I stayed at this hotel and was really looking forward to a comfortable experience. While the rooms were quite spacious, I found them a bit bare and lacking in character. The location was fabulous-right near the Shanghai Museum and shopping avenues. However, the service was underwhelming with some issues regarding the deposit and room service. Overall, I felt like I got decent value for money, but there were some frustrating moments during my stay.
Rooms
6.0
The rooms were very spacious but felt pretty bare and lacking in charm.
Service
5.0
Service was disappointing; I had to remind them multiple times about closing times, and they didn't keep proper records for my deposit.
Location
9.0
The location is pretty central, just a minute's walk from the closest metro station and near popular attractions.
Dining
5.0
Dining options didn't cater well to Western tastes and felt rather limited for someone from the Middle East.
Facilities
7.0
Facilities were decent, but nothing stood out as exceptional.
Shawn
United States,
November
2024
6.4/10
The hotel has a convenient central location that puts you close to shopping and attractions. The rooms are clean and comfortable, but they certainly don't match the expectations for a 5-star hotel. The dining options could use improvement, particularly for those looking for western cuisine. Additionally, the service could benefit from a bit more organization to enhance the overall experience.
Rooms
6.0
While the rooms were clean and comfortable, I found them to be somewhat disappointing for a 5-star property.
Service
5.0
Service felt a bit disorganized at times, like when they seemed confused about our deposit.
Location
9.0
The location is fantastic, right in the center of the city with easy access to restaurants and shopping.
Dining
5.0
Dining options didn't offer much for western tastes, which was a letdown compared to other hotels.
Facilities
7.0
The hotel had decent facilities, but they didn't stand out in any particular way.
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